Contact

Trade name: Luccenza

Email: info@shopluccenza.com

Have a question or need assistance? Check out our FAQs below or fill out the contact form at the bottom of the page.

Frequently Asked Questions

1. How can I place an order?

To place an order, simply browse our website and add the desired items to your cart. Once you have finished shopping, proceed to the checkout page and follow the instructions to complete your purchase.

2. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express. We also offer the option to pay with PayPal for added convenience.

3. How long will it take to receive my order?

The delivery time depends on your location and the shipping method chosen at checkout. Standard shipping typically takes 3-5 business days, while express shipping can arrive within 1-2 business days.

4. What is your return policy?

If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more information.